Reputation and the travel booker

TripAdvisor made itself a fearsome name in the travel industry by capturing, analysing and sharing views and opinions from travellers […]

Does hotel loyalty drive the modern traveller anymore?

Hotel loyalty is and has always been a hot topic of debate. However, it’s influence on travel bookers has been […]

Travel to far-flung exotic destinations is considered special by most people. Who can resist the pull of a billboard with […]

Requirements of family travel can be complex based on the age group of the children. In general, families usually do have to […]

What influences a traveller’s decision on where to go, which hotel to book and how you do it? Is it your […]

As a first step and before proceeding to identify opportunities in the different source markets, It is important to “really” […]

In general, once the decision to take a leisure trip is made, there are three simple decisions involved: where to […]

While providing great hospitality is at the heart of the hotel industry, achieving commercial success is key to providing it […]

To best cater to travellers, optimise marketing and increase bookings, hotels need a good understanding of what travellers want and […]